Our outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.

You will be based in the Worcester / Gloucester area and will attend customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers.

You'll be the bridge between tech issues and business success - making a tangible difference for customers!

Location: Gloucester (on-site visits + remote reporting)
Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided)
Company Van: Van + fuel card provided (full, clean manual UK Licence required to be considered for this role).
Hours:

Hours: Monday to Friday 40hrs / week. Core hours - 09:00 - 17:00 or 12:00 - 20:00 with 30 mins lunch.

Also requires nights, which is 20:00 - 08:00, the nights consist of 7 nights a week, working 1 week in 4, on call out. Additional payment is made for working this shift and if you are called out.

WHAT YOU'LL BE DOING:

• Visit customer sites to diagnose & resolve EPOS, network, and business system issues
• Capture photographic evidence and compile clear, actionable reports
• Coordinate fixes - liaise with management, IT providers & third parties
• Mediate IT solutions between franchisees, service desks, and IT contractors
• Ensure accurate stock tracking & report completion for smooth operations
• Keep stakeholders informed & updated at all times

WHAT WE'RE LOOKING FOR:

• Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems
• Excellent Customer Service skills and the ability to communicate effectively with internal and external customers, stakeholders and third parties.
• High degree of flexibility in terms of hours of work and location.
• High level of health, safety and environmental compliance
• Full clean driving license.
• Clean DBS required.

SALARY & BENEFITS:

Salary will be £26,437 plus lots of overtime. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension.

Our outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.

You will be based in the Worcester / Gloucester area and will attend customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers.

You'll be the bridge between tech issues and business success - making a tangible difference for customers!

Location: Worcester(on-site visits + remote reporting)
Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided)
Company Van: Van + fuel card provided (full, clean manual UK Licence required to be considered for this role).
Hours:

Hours: Monday to Friday 40hrs / week. Core hours - 09:00 - 17:00 or 12:00 - 20:00 with 30 mins lunch.

Also requires nights, which is 20:00 - 08:00, the nights consist of 7 nights a week, working 1 week in 4, on call out. Additional payment is made for working this shift and if you are called out.

WHAT YOU'LL BE DOING:

• Visit customer sites to diagnose & resolve EPOS, network, and business system issues
• Capture photographic evidence and compile clear, actionable reports
• Coordinate fixes - liaise with management, IT providers & third parties
• Mediate IT solutions between franchisees, service desks, and IT contractors
• Ensure accurate stock tracking & report completion for smooth operations
• Keep stakeholders informed & updated at all times

WHAT WE'RE LOOKING FOR:

• Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems
• Excellent Customer Service skills and the ability to communicate effectively with internal and external customers, stakeholders and third parties.
• High degree of flexibility in terms of hours of work and location.
• High level of health, safety and environmental compliance
• Full clean driving license.
• Clean DBS required.

SALARY & BENEFITS:

Salary will be £26,437 plus lots of overtime. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension.

Our outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.

You will be based in the Oldham / Bolton area and will attend customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers.

You'll be the bridge between tech issues and business success - making a tangible difference for customers!

Location: Oldham / Bolton region (on-site visits + remote reporting)
Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided)
Company Van: Van + fuel card provided (full, clean manual UK Licence required to be considered for this role).
Hours:

Hours: Monday to Friday 40hrs / week. Core hours - 09:00 - 17:00 or 12:00 - 20:00 with 30 mins lunch.

(with 1 in 8 weekends)

WHAT YOU'LL BE DOING:

• Visit customer sites to diagnose & resolve EPOS, network, and business system issues
• Capture photographic evidence and compile clear, actionable reports
• Coordinate fixes - liaise with management, IT providers & third parties
• Mediate IT solutions between franchisees, service desks, and IT contractors
• Ensure accurate stock tracking & report completion for smooth operations
• Keep stakeholders informed & updated at all times

WHAT WE'RE LOOKING FOR:

• Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems
• Excellent Customer Service skills and the ability to communicate effectively with internal and external customers, stakeholders and third parties.
• High degree of flexibility in terms of hours of work and location.
• High level of health, safety and environmental compliance
• Full clean driving license.
• Clean DBS required.

SALARY & BENEFITS:

Salary will be £26,437 plus lots of overtime. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension.

Our outstanding and successful client, a national IT Service Provider who support some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.

You will be based in the Oldham / Bolton area and will attend customer sites in the region to health-check customer tech, diagnose and resolve technical issues relating to customers on-site technology, including EPOS, business systems, and back-office servers.

You'll be the bridge between tech issues and business success - making a tangible difference for customers!

Location: Oldham / Boltonregion (on-site visits + remote reporting)
Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided)
Company Van: Van + fuel card provided (full, clean manual UK Licence required to be considered for this role).
Hours: Monday to Friday 40hrs / week. Core hours - 09:00 - 17:00 or 12:00 - 20:00 with 30 mins lunch.

(with 1 in 8 weekends)

WHAT YOU'LL BE DOING:

• Visit customer sites to diagnose & resolve EPOS, network, and business system issues
• Capture photographic evidence and compile clear, actionable reports
• Coordinate fixes - liaise with management, IT providers & third parties
• Mediate IT solutions between franchisees, service desks, and IT contractors
• Ensure accurate stock tracking & report completion for smooth operations
• Keep stakeholders informed & updated at all times

WHAT WE'RE LOOKING FOR:

• Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems
• Excellent Customer Service skills and the ability to communicate effectively with internal and external customers, stakeholders and third parties.
• High degree of flexibility in terms of hours of work and location.
• High level of health, safety and environmental compliance
• Full clean driving license.
• Clean DBS required.

SALARY & BENEFITS:

Salary will be £26,437 plus lots of overtime. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension.

Looking for a marketing role that fits around your life?

We're looking for a creative, organised and commercially minded part-time Communications & Marketing Executive to join our growing team in Cardiff.

This is an excellent opportunity for an experienced marketing professional who enjoys variety, wants to make a tangible difference and is looking for a role with a genuine part-time commitment.

Working closely with our team, you'll help raise our profile, communicate what makes our business different and support our continued growth. From creating engaging content and delivering targeted campaigns to managing CRM activity and supporting business development, you'll have the opportunity to use your marketing skills across a range of activities.

We're looking for someone who can take ownership of their work, bring fresh ideas and turn complex or technical information into clear, compelling communications.

The role is 20 hours per week, making it well suited to someone looking for a better work-life balance, returning to work, balancing other commitments or simply preferring a part-time position.

Duties:

Content & Communications

• Create engaging content for our website, email campaigns, social media and marketing materials.
• Turn information from colleagues into clear, professional and interesting client-facing content.
• Help maintain a consistent brand and tone of voice.

Marketing Campaigns & Brand Awareness

• Plan and deliver targeted marketing campaigns to promote our services and reach new audiences.
• Identify opportunities to raise our profile and strengthen our market presence.
• Research relevant sectors, target markets and prospective clients.

CRM & Business Development Support

• Maintain accurate CRM records and support targeted communications.
• Help generate leads and support client engagement and retention.
• Prepare marketing materials for proposals, presentations and business development activities.

Events & Marketing Performance

• Support the promotion and organisation of events, seminars and networking opportunities.
• Monitor campaign results, email engagement and website activity.
• Use insights and feedback to help improve future marketing activity.

Experience and Skills:

You'll be a proactive and capable marketing professional who enjoys getting things done and is comfortable working independently as well as collaboratively.

You'll ideally have:

• Experience in a marketing, communications or content-focused role, preferably within professional services or a B2B environment.
• Excellent writing, editing, proofreading and research skills.
• The ability to turn complex information into clear, engaging content.
• Experience using digital marketing channels, email campaigns and CRM systems.
• Good organisational skills, attention to detail and the ability to manage competing priorities.
• A practical, positive approach and the confidence to suggest new ideas.

A relevant degree or equivalent qualification would be welcome, but we're particularly interested in your experience, skills and ability to deliver effective marketing.

Why join us?

• A genuine part-time role: 20 hours per week, with a manageable scope of responsibility.
• Competitive pro-rata salary: £30,000 full-time equivalent, with the actual salary calculated according to our standard full-time working week.
• Varied work: An opportunity to use your creative, communication and marketing skills across different channels.
• Real influence: The chance to contribute ideas, take ownership and see the results of your work.
• A collaborative team: Work closely with colleagues who value effective communication and marketing.
• Excellent benefits: Alongside your salary, we offer an attractive benefits package.

We are seeking a part-time Communications & Marketing Executive to join our growing team in Cardiff. This is a varied, hands-on role for a proactive and creative marketing professional who can translate technical subject matter into clear, engaging content while planning and delivering marketing initiatives that support business development and strengthen brand awareness.

The successful candidate will work closely with key stakeholders to develop effective communications, deliver targeted campaigns and identify opportunities to promote services, engage clients and attract new business.

Key Responsibilities

Marketing Campaigns & Planning

• Support the development and delivery of marketing plans aligned with business growth objectives.

• Assist with targeted campaigns to generate new business, improve client engagement and support client retention.

• Identify opportunities to promote key services and sectors.

Content & Communications

• Create and manage high-quality content across the website, email campaigns and social media channels.

• Translate technical information from senior stakeholders into clear, engaging client-facing content.

• Maintain consistent messaging, tone of voice and brand identity across all communications.

CRM & Data Management

• Maintain accurate and up-to-date CRM records, supporting effective segmentation and data management.

• Use client and prospect data to support targeted marketing activity.

• Track leads, campaign performance and follow-up activity.

Business Development Support

• Work collaboratively with the team to support pipeline development and business development initiatives.

• Prepare marketing collateral for pitches, proposals and client presentations.

• Research target markets, prospective clients and new business opportunities.

Events & Brand Building

• Support the planning and delivery of events, seminars and networking opportunities.

• Coordinate event communications and promotional materials.

• Contribute to initiatives that raise brand awareness and strengthen market presence.

Marketing Operations & Analysis

• Monitor and report on marketing performance, including campaign results, email engagement and website activity.

• Conduct market and competitor research to identify trends and opportunities.

• Recommend improvements to enhance marketing effectiveness and efficiency.

General Marketing Support

• Assist with the design and production of digital and printed marketing materials.

• Ensure all marketing content is accurate, compliant and professionally presented.

• Provide general marketing and communications support as required.

Person Spec:

We are looking for a motivated, organised and detail-oriented marketing professional who can manage competing priorities and deliver high-quality work.

The ideal candidate will have:

• Previous marketing experience within the professional services sector.

• A degree or equivalent qualification in a relevant discipline, such as Marketing, Journalism or Communications.

• Strong stakeholder engagement skills and the ability to gather information and turn it into compelling content.

• Excellent written and verbal communication skills, with exceptional research, writing, editing and proofreading abilities.

• A pragmatic, delivery-focused approach and meticulous attention to detail.

• Strong interpersonal skills and the ability to build effective working relationships.

• The ability to work independently, manage deadlines and contribute positively to a collaborative team environment.

Location: Cardiff
Salary: £30,000 pro rata
Hours: 20 hours per week plus excellent benefits.

This is a lovely role working in the grounds of a stunning private school you will be supporting the headmaster, his wife and busy family. This role offers excellent benefit too:

• Lunch and refreshments provided by the school
• Free parking
• Free membership of the school gym and pool
• Employee assistant programme
• Excellent holidays
• Cycle scheme
  Pension
• Other perks and benefits, on travel, motoring, restaurants etc

This is a part time role for 3 days each week (Tuesday, Wednesday and Friday), working 3 hours each day (i.e. 9 hours per week). Start and finish times are flexible but must be between 08:30 and 15:00.

Your role:

• Dusting and polishing furniture and fixtures

• Cleaning and sanitising toilets, showers/bathtubs, counter tops, and sinks

• Maintaining a clean and sanitary utility room

• Maintaining a clean and sanitary kitchen area

• Making beds and changing linen

• Vacuuming and cleaning carpets and rugs

• Sweeping/vacuuming, polishing, and mopping hard floors

• Sorting, washing, loading, and unloading laundry

• Periodical cleaning of appliances, including oven, refrigerator, etc

• Ironing clothing & bed linen

• Using any cleaning equipment such as vacuums, mops, and other cleaning tools

• Keeping bathrooms lime scale free daily

• Cleaning mirrors and other glass surfaces daily

• Emptying trash receptacles and disposing of waste daily

• Arranging for steaming and cleaning draperies if required

• Washing blinds

• Tidying up rooms after the family

• Monitoring cleaning supplies and reporting to Housekeeping Supervisor for more as needed

• Reporting any necessary repairs or replacements to Domestic Operations Manager

The person:

• Experience of cleaning in private homes
• Able to meet the physical demands of the role
• Articulate and professional
• Strong communication skills
• Able to accept instruction
• Able to work unsupervised
• Adaptable attitude
• Trustworthy and discreet
• Happy to be around dogs
• Able to operate a range of cleaning equipment

Are you an experienced technical leader ready for your next major career move? Our client-a well-established, high-performing environmental consultancy-is seeking a Technical Director to drive business growth while providing expert oversight of environmental impact assessments (EIA) across hydrology, water resources and peatland management.

This is an exceptional opportunity for a seasoned professional who enjoys leading technically complex work, developing teams, and influencing large-scale renewable and infrastructure projects. Strong performance in this role offers a clear pathway to enhanced discretionary bonuses and a future position as a Company Director.

About the Company

Our client is a specialist SME delivering hydrology, water resources and peat management EIA chapters for nationally significant renewable energy and transport infrastructure projects, including onshore wind, solar, hydropower and major transport schemes. You will work closely with the company's Directors in a strategic role central to the continued growth of the business.

Who We're Looking For

The ideal candidate will be chartered with CIWEM, IEMA or ICE, and have a strong track record in assessing the impacts of development on hydrological features, peatland habitats and geomorphology. You will be a confident technical authority, an effective mentor and a proactive business developer capable of shaping your sector of the business.

Key Responsibilities as Technical Director:

• Act as Project Executive for major water environment assessments across wind farms, solar farms, hydropower, transport and development projects.
• Provide technical leadership, quality assurance, and oversight of project outputs and processes.
• Develop in-house technical capability in your specialist areas.
• Mentor and support junior staff toward professional chartership.
• Undertake line management duties, including performance reviews and development planning.
• Build strong working relationships internally and externally, representing the company with confidence and authority.
• Stay fully up to date with the regulatory framework and influence its application within your sector.
• Manage your own workload and that of your team, typically across up to 10 concurrent projects.
• Lead projects and bids up to £100k in value.
• Develop and deliver a marketing plan to grow your sector, with realistic growth targets linked to bonus incentives.

Location

The role is based in Cardiff, though remote working will be considered for candidates able to bring business development advantages from other locations.

What's on Offer

• 40.5 days annual leave
• Tax-free bonuses for all staff plus a separate performance-related bonus scheme
• Generous pension contributions (5% employer, rising annually after 5 years to a maximum of 10%)
• Cycle to Work scheme
• Health plan, including cashback for routine healthcare, virtual GP access and counselling
• An annual 'Environment Day' to support environmental or educational volunteering
• Flexible working hours
• Full support for professional membership

10-Month Fixed-Term Contract

Based: NW London/Hybrid working

Are you an experienced customer service leader with a passion for delivering exceptional supporter experiences? Do you enjoy improving processes, leading high-performing teams and solving complex challenges? If so, we'd love to hear from you.

We're looking for a Supporter Services Team Leader (Engagement & Contact) to join our client's fundraising team on a 12-month fixed-term contract. This is an exciting opportunity to lead a dedicated supporter contact team, ensuring every interaction reflects the organisation's commitment to outstanding service while driving continuous improvement across supporter engagement.

About the role

As Team Leader, you'll oversee the day-to-day delivery of supporter contact services, ensuring enquiries, complaints and supporter requests are managed efficiently, professionally and with empathy. You'll lead and develop a small team, manage relationships with key stakeholders and third-party providers, and play a pivotal role in ensuring compliance with fundraising regulations, GDPR and best practice.

This is a varied role where no two days are the same. From implementing new processes and improving supporter journeys to analysing performance data and leading on complaint resolution, you'll help shape an exceptional supporter experience across the organisation.

Your role as Supporter Services Team Leader

• Leading and motivating the Engagement & Contact team to deliver outstanding supporter service.
• Managing supporter enquiries, complex complaints and GDPR requests through to resolution.
• Monitoring service levels, KPIs and performance, identifying opportunities for continuous improvement.
• Developing new processes and maintaining clear operational guidance and documentation.
• Working closely with fundraising, data, finance, legal, IT and regional teams to support campaigns and organisational objectives.
• Managing relationships with third-party suppliers and contact centre software providers.
• Supporting the rollout and optimisation of contact centre technology.
• Ensuring compliance with fundraising regulations, supporter care standards and data protection requirements.
• Coaching, developing and supporting team members to achieve their full potential.

What we are looking for

• An experienced customer or supporter services professional with proven leadership experience and a genuine passion for delivering excellent service, either within a charity environment.
• Experience leading a customer service or supporter contact team.
• A track record of handling complex complaints and sensitive issues.
• Strong stakeholder management and relationship-building skills.
• Experience using KPIs and SLAs to monitor and improve performance.
• Knowledge of GDPR and compliance within a customer or fundraising environment.
• Experience working with CRM systems (Raiser's Edge or RE NXT would be an advantage).
• Confidence introducing new processes, systems and ways of working.
• Excellent communication, organisational and problem-solving skills.
• The ability to inspire, coach and develop others.

Why apply?

This is an opportunity to make a genuine impact by improving the experience of thousands of supporters whose generosity helps change lives. You'll join a collaborative, values-driven team where your ideas are welcomed, your expertise is valued and you'll play a key role in shaping supporter engagement during an exciting period of development.

If you're passionate about delivering exceptional service, leading people and driving positive change, we'd love to hear from you.