Our fast paced and friendly Technology client in Cardiff are looking to recruit an Repair Centre Administrator to join their busy team.

In this fast-paced role, you will ensure monitor technology stock and components coming in for repair, ensuring that adequate stock is available at all times. You will also support with the goods-in, dispatch and storage of stock within the warehouse, and work closely with the stores manager to coordinate efficient stock processes.

The ideal candidate will have some experience of working in stock management / warehouse admin role, however, training will be given.

Our client are growing very quickly, and offer a superb company culture and working environment, along with lots of opportunities to progress.

Due to location, you will need to have access to your own transport.

Key Duties:

• Monitor trends of component usage and place purchase requests to ensure that the correct level of stock is held.
• Coordinate the goods-in process from and book into the correct stores location.
• Store all spares securely and manage the live inventory database to ensure that stock is available for repair activities.
• Maintain a safe and clean storage area.
• Support with the returns process, including packing and despatching returns to relevant repairer or customer.

Experience & Skills:

• Strong verbal and written communication.
• Excellent interpersonal skills.
• Good organisation skills.
• High level of computer literacy.
• Some experience of using stock management databases or warehouse processes.
• Logical and methodical thinker with the ability to remain calm under pressure.

Benefits:

• Starting salary will be £23810
• Private Medical Insurance.
• Pension scheme.
• 23 days holiday plus bank.
• Free on-site parking.
• Life cover (4 x basic salary).
• Group income protection.
• Working in a bright, modern offices.
• Friendly, outgoing, and supportive team.
• Excellent reward & recognition scheme.
• Discounted gym membership.

This is an exciting opportunity to join a highly successful organisation in the next stage of their growth. If this role sounds like it could be you then we'd love to hear from you!

Our growing, and very successful Technology client on the outskirts of Cardiff are looking to recruit a Warehouse Administrator to support the data and analytics manager to ensure correct stock equipment is available to resolve client equipment requests, in a timely manner through monitoring requests and identifying alternatives.

Role Outline:

• Maintain stock database ensuring sufficient information is available for correct identification of stock available.
• Work with the customer service delivery team to ensure parts are stocked to the correct specifications.
• Monitor individual stock needs to ensure sufficient equipment stock is available to fulfil requests.
• Identify alternative solutions or utilise forward stock locations when required.
• Produce and distribute the daily outstanding stock analysis.
• Ensure that all stock transfers are completed daily.
• Create all new part numbers in the stock management system.
• Co-ordinate the spares purchasing as necessary for maintenance outstanding calls.
• Monitor and request updates from the operational teams on all outstanding calls including accurate promise dates and availability of customer owned stock.

Skills & Experience:

• Effective resource planning skills.
• Stock analysis skills (ideally from a similar position).
• Excellent attention to detail and strong ability to notice trends and mistakes in data.
• Problem solving skills.
• Strong organisation and time management skills.
• Able to work on own initiative and to be proactive in finding alternative solutions.
• Strong communication skills both written and verbal.
• High level of computer literacy including using internal data management systems and Microsoft Office.

Our client offer a fantastic working environment, along with a competitive salary and excellent benefits. The company are growing quickly, so the opportunity to develop a long-term career will be available.

Salary: £23810 plus excellent benefits.

Location: On the outskirts of Cardiff - due to location, candidates will need to have access to their own transport.

Health & Safety Officer

Location: Hybrid (Reading Office and On-Site)
Hours: 7:30am - 4:30pm, Monday to Friday

Our client is seeking a dedicated and experienced Health & Safety Officer to support the development, implementation, and continuous improvement of Health, Safety and Environmental (HSE) standards across the organisation. This is a key operational role, responsible for ensuring compliance with relevant legislation and industry standards while promoting a strong, positive safety culture throughout the business.

The successful candidate will work closely with senior stakeholders and operational teams to embed best practice, manage risk effectively, and ensure safe working environments across sites, workshops, and offices.

Key Responsibilities

Health, Safety & Environmental Management

• Lead the practical implementation of health and safety policies, procedures and systems across the organisation.
• Deliver training, inductions, toolbox talks and awareness sessions to ensure staff understanding and compliance.
• Work collaboratively with the Head of Quality to support and enhance environmental management plans and health and safety management systems.
• Promote a proactive culture of safety, responsibility and continuous improvement across all departments.

Risk Management & Compliance

• Lead and review risk assessments, including RAMS, COSHH, HAVS, noise and workshop/manufacturing activities.
• Ensure compliance with the Health & Safety at Work Act, Construction Regulations, COSHH and other applicable statutory requirements.
• Support operational teams in the development of method statements, safe systems of work and project-specific safety plans.
• Maintain accurate records of risk assessments, audits, training and compliance documentation.

Monitoring, Auditing & Inspections

• Conduct regular inspections of sites, workshops and offices.
• Oversee contractor and subcontractor compliance, including the review of RAMS and control measures.
• Coordinate and support internal and external audits, working with Quality, HR and Finance to maintain external accreditations and certifications.
• Liaise with regulatory authorities and external auditors as required.

Incident & Investigation Management

Lead accident and incident investigations, including root cause analysis.
Produce timely, high-quality investigation reports with clear recommendations and corrective actions.
Track corrective and preventive actions to completion and report on performance against KPIs.

Person Specification

Essential Criteria

• Strong working knowledge of UK Health & Safety legislation and industry standards.
• Demonstrable experience conducting audits, inspections, investigations and root cause analysis.
• Knowledge of ISO 9001, ISO 14001, ISO 45001, EN 1090 and construction product governance.
• Understanding of the Building Safety Act and Golden Thread requirements.
• CSCS card (SMSTS/SSSTS preferred).
• Full UK driving licence.
• Excellent written and verbal communication skills with the ability to influence and engage stakeholders.
• Strong organisational skills with high attention to detail and accurate record-keeping.

Desirable Criteria

• Experience within construction, manufacturing or engineering environments.
• NEBOSH General Certificate (or working towards).
• IOSH Managing Safely.
• Trained auditor for ISO 14001 and ISO 45001.
• First Aid and/or Fire Marshal certification.
• Experience with façade or balcony systems.

Supplier Quality Engineer

Location: Reading Office/Hybrid with travel to sites
Hours: 7:30am - 4:30pm, Monday to Friday

Our client is seeking an experienced Supplier Quality Engineer to join their busy QESH team. Reporting to the Quality Engineer Team Lead and working closely with the Quality Manager, the successful candidate will support the effective management of supplier and product quality across our client's product range. The role will contribute to minimising quality issues and driving continuous improvement throughout the supply chain and wider business.

This position requires regular on-site presence and travel within the supply chain.

Your role as Supplier Quality Engineer

Quality Management & Continuous Improvement

• Support the Quality Manager with the day-to-day management of supply chain and product quality
• Coordinate the logging, investigation, and closure of Non-Conformance Reports, ensuring effective corrective and preventive actions are implemented
• Support Corrective Action Requests and Root Cause Analysis activities
• Coordinate the communication of technical files and specifications to internal stakeholders and suppliers
• Promote QESH principles and a strong customer focus across the organisation
• Track and follow quality actions through to full closure
• Support rework activities on site where non-conformances are identified in delivered products

Audits & Reporting

• Conduct internal and supplier audits across the business and supply chain
• Prepare comprehensive reports following supplier visits and audits
• Ensure audits are completed within agreed timescales and closed out in line with corrective action plans

Quality Performance

• Monitor and verify supplier quality KPIs, including:

• Timely completion and close-out of audits
• Completion of assigned tasks in line with agreed deadlines
• Effective and timely resolution of non-conformance reports

Candidate Requirements

• Previous experience in a Quality role within manufacturing, engineering, or construction environments
• Working knowledge of ISO 9001 (awareness of BS EN 1090, ISO 14001 and ISO 45001 advantageous)
• Experience working within an external supply chain environment
• Mechanical engineering and assembly experience desirable
• Knowledge of health, safety, and environmental legislation within manufacturing environments advantageous
• Willingness to travel extensively as required
• Full UK Driving Licence essential
• CSCS (SMSTS or SSSTS preferred)
• Engineering qualification (graduate level desirable but not essential)
• ISO 9001 Internal Auditor qualification (Lead Auditor advantageous)
• Health & Safety qualification (IOSH / NEBOSH desirable)
• Formal Risk Assessment training advantageous
• Proficient in Microsoft Office 365 (Word, Excel, PowerPoint)
• Competent in interpreting technical and engineering drawings
• Comfortable working in KPI-driven, performance-focused teams

On Offer

• A professional, quality-focused working environment
• Opportunity to influence supplier performance and product quality
• Exposure to varied sites and supply chain partners
• Hybrid working model
• Competitive benefits package including 24 days annual leave plus Bank Holidays

Experienced D&T Technician required to join our established client in a part-time position, Monday, Tuesday & Fridays 8.00am - 4.15pm. Working term-time only. Pay rate will be £15.44 per hour, £12858 per annum.

A DBS check will be carried out on the successful candidate.

Duties:

• Preparing equipment and materials for daily use
• Assist in project planning and production
• Keeping records, monitoring stock levels, and ordering equipment/materials when necessary
• Maintaining tools and equipment, repairing when necessary
• Carrying out safety tests, and reviewing risk assessments

Benefits:

• Term time only
• Part time, 3 days a week
• £12858 per annum
• Free lunches during term time
• Free onsite parking

Experience required:

• Strong background within Design & Technology
• Understanding of CAM / CAD Systems
• Strong organisational and planning skills
• A friendly and approachable manner

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Site Caretaker required on a temporary basis to work Monday - Friday, 12pm - 6pm. Pay per hour will be £15.67.

Please do not apply for this position if you do not hold an Enhanced DBS certificate, which must be dated no more than 3 years ago.

Duties:

• Security and supervision of the site and equipment
• Portering duties
• Cleaning and maintenance
• All other school keeper, caretaker, site keeper tasks

Benefits:

• £15.67 per hour

Experience required:

• Previous caretaking, school keeper, site keeper experience
• Current enhanced DBS check

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Senior Site Keeper required on a temporary basis to work Monday - Friday, with alternating weeks of 6.30am - 2.30pm, and 10.30am - 6.30pm. Pay per hour will be £17.00.

Please do not apply for this position if you do not hold an Enhanced DBS certificate, which must be dated no more than 3 years ago.

Duties:

• Work closely with and be accountable to the Senior Operations Officer
• Ensure compliance checks, tests and inspections are undertaken as per schedule
• Delegate in house tasks to site staff and ensure completion, along with arranging access for contractors to undertake necessary tests and inspections
• Carry out any other reasonable duties as requested by the Senior Operations Officer, within scope of the site team or estates department
• Assist with any enquiries relating to facilities
• Attend and participate in relevant meetings
• Ensure site access, hiring and lettings policies are followed
• Ensure all relevant documentation, assessments, logs and registers are accurate and kept up to date
• Take appropriate action to identify, evaluate, minimise and manage any risks to health, safety and security in the immediate working environment
• Liaise with contractors as required, and schedule callouts for urgent arising situations

Benefits:

• £17 per hour

Experience required:

• Previous senior site keeping, caretaking, facilities or estate coordination and compliance experience is required
• Multi-trades, maintenance, repairs, plumbing, electrical, painting and decorating experience is desirable
• Current enhanced DBS check

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Technical Manager to join a busy and personable team, this position is paying an annual salary £40,000 - £50,000 DOE. Working hours are Monday - Friday 9am - 6:00pm with 1 hybrid day.

The role is suited to a candidate with a proven track record of managing and delivering working drawings for housing developers, HA's, Contractors and SMEs, either from within an architect's office or within a housing developer/contractor.

Duties:

• The delivery and management of Working Drawing projects within the technical team.
• Assisting in the preparation of fee proposals
• Liaising with clients, stakeholders, and external consultants
• Business Development
• Carrying out site visits and appraisals
• Checking drawings/information to ensure quality remains as high as possible
• Mentoring junior staff

Benefits:

• £40,000 - £50,000 DOE
• Holiday
• Pension
• TAX free bonus scheme
• Healthcare Cover Scheme

Experience required:

• Leadership skills and a willingness to take on responsibility
• Good communication skills, as interaction with other professionals, authorities and clients
• Must be conversant with all packages in Microsoft Office & AutoCAD, Adobe
• The ability to work collaboratively as part of a team;
• A logical and practical approach as well as an ability to solve problem;
• Time management and ability to prioritise workloads

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Our fantastic client in Tredegar, an exciting and growing business who are leaders in their field, are recruiting for a Telesales Representatives to join them on a permanent basis.

Working at their stunning Head Office, and as part of a diverse and supportive team, you will contact existing and potential new customers through tele-sales activity, building strong relationships with contacts and promoting the company products and services.

What you'll be doing:

• Contact potential or existing customers to inform them about a product or service.
• Ask questions to understand customer requirements and close sales.
• Direct prospects to field sales team when needed - setting appointments as required.
• Enter and update customer information in Hubspot.
• Process orders accurately - progress to Quotation via Hubspot workflow.
• Handle grievances to preserve the company's reputation.
• Go the "extra mile" to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.

What we're looking for:

• Excellent communication and interpersonal skills.
• Proven experience in telesales or other sales/customer service role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of Hubspot and telephone systems.
• Ability to learn about products and services and describe/explain them to prospects.
• Calm under pressure and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues.

Package:

Our client offer a competitive salary (to be discussed at screening stage), plus excellent benefits including:

• Defined contribution pension scheme (matched employer contribution of 5%)
• Perkbox membership, plus 50 flexi points per month
• Discounts at local gym
• Free on-site parking
• Company workwear available free of charge (but not mandatory)
• Free mortgage advice through Mercer Marsh partners
• 25 days annual leave plus public holidays
• Defined shut down period between Christmas & New Year
• Cashplan (Medicash) with access to GP, support services, and annual capped amounts towards healthcare
• Employee Assistance Programme (Health Assured) for employee and immediate family
• Funded company social events (at least twice a year)
• Access to Mental Health First Aid team (and resources through Pulse and Perkbox)
• Car sharing incentives (e.g. winter car check, summer mini-valet)
• On site Electrical Vehicle Charging (nominal monthly charge)
• Secure cycle shelter
• Disability Confident Committed Employer
• Silver Investors in People Award

Our outstanding and successful client, a national IT Service Provider who work with some of the biggest household names in the UK are looking to recruit an experienced IT Field Technician to join them on a permanent basis.

You will be based in the Coventry area, and will attend customer sites in the region to diagnose and resolve technical IT issues relating to customers on-site technology, including EPOS, business systems, and back office servers.

You'll be the bridge between tech issues and business success - making a tangible difference for customers!

Location: Coventry / West Mids region (on-site visits + remote reporting)
Travel: Significant regional travel with some overnight stays (full expenses and accommodation provided)
Company Van: Van provided
Hours: Monday to Friday (core hours will be 8am-5:30pm - with 1 in 8 weekends)

Salary & Benefits: Salary will be £24,200 plus £2,100 for standard weekend overtime, plus additional overtime which will take your salary higher. You will get excellent benefits package including 23 days holiday per annum + bank, private healthcare provided through BUPA, death in service (4 x salary), group income protection, company pension.

What You'll Do:

• Visit customer sites to diagnose & resolve EPOS, network, and business system issues
• Capture photographic evidence and compile clear, actionable reports
• Coordinate fixes - liaise with management, IT providers & third parties
• Mediate IT solutions between franchisees, service desks, and IT contractors
• Ensure accurate stock tracking & report completion for smooth operations
• Keep stakeholders informed & updated at all times

What we're looking for:

• Excellent experience in IT maintenance and fault diagnosis, including hardware, networks, and systems
• Excellent Customer Service skills and the ability to communicate effectively with internal and external customers, stakeholders and third parties.
• High degree of flexibility in terms of hours of work and location.
• High level of health, safety and environmental compliance
• Full clean driving license.
• Clean DBS required.