We're proud to be working on behalf of an ambitious business that is looking for a Digital Customer Success Executive to join its growing team.

This is an exciting opportunity for someone who enjoys working with customers, technology and data. You'll manage your own portfolio of automotive customers, helping them get the most from their digital products and using data to identify opportunities to improve performance and engagement.

What you'll be doing

• Building strong relationships with automotive customers.
• Supporting customers through onboarding and ongoing engagement.
• Delivering online demonstrations, training and best-practice sessions.
• Reviewing performance data and turning insights into practical recommendations.
• Identifying opportunities to improve customer engagement and results.
• Resolving customer queries and coordinating issues internally.
• Working closely with Sales and Account Management teams.

About you

You don't necessarily need previous Customer Success experience. You could come from automotive, account management, customer service, digital, SaaS or a commercially focused support role. You will be:

• Naturally confident building customer relationships.
• Comfortable learning and demonstrating technology.
• Interested in data and commercially aware.
• Organised and able to manage multiple customers.
• Proactive, curious and keen to develop.
• Automotive retail or digital/SaaS experience would be advantageous, but attitude and potential are just as important.

What's on offer?

• Starting salary at 30k
• 24 days' holiday, increasing with service
• Your birthday off
• 4pm finish on Fridays
• On-site gym and Personal Trainer sessions
• Company pension and Perkbox
• Employee Assistance Programme and Doctor on Call
• Learning and development opportunities

Interested? If you enjoy working with people, technology and data and want to develop your career in the automotive digital sector, we'd love to hear from you.

Seeking a Forklift Engineer, with experience in heavy plant machinery or forklift maintenance work. Annual salary £40,000 - £45,000. Working hours are Monday - Thursday 7am - 5pm Friday 7am - 4pm.

Duties:

• Regular Repair, Maintenance, and Service Inspections
• Works carried out in house work, and out on site
• Creating records and reports of works carried out
• Heavy focus on forklift repairs and maintenance work

Benefits:

• £40,000 - £45,000
• 20 days holiday - 8 days BH
• Pension

Experience required:

• Experience working with heavy plant machinery highly advantageous
• Forklift truck, plant, agricultural or HGV engineer qualifications
• Driving Licence
• Knowledge of general H&S legislation and customer site protocol

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Are you an experienced HR professional looking for a dynamic role within a prestigious environment? Our client based in Pangbourne, is seeking an HR Manager for a fixed-term maternity cover of up to 9 months. This role offers the chance to make a significant impact within a supportive and collaborative environment.

As the HR Manager, you will lead a dedicated HR team, providing essential support and guidance to over 200 staff members. This role is perfect for someone who thrives in a busy, multifaceted environment and is passionate about fostering a positive workplace culture.

• Location: Pangbourne - fully office based
• 9-month Fixed Term Contract
• Salary: £40k - £50k - depending on experience
• Working Hours: 8.30am - 5pm or 9am - 5.30pm

As the HR Manager, you will be responsible for:

• Managing employee relations casework
• Advising on restructuring and redundancy and ensuring compliance with safeguarding and statutory requirements.
• You will also oversee the recruitment lifecycle, from onboarding to offboarding
• Support the development of HR policies and procedures that reflect best practice and employment law.
• Additionally, you will play a crucial role in promoting staff wellbeing initiatives and equality, diversity, and inclusion strategies.

The successful HR Manager will have the following related skills & experience:

• Substantial experience in HR management
• Strong knowledge of employment law
• Excellent interpersonal skills, and the ability to manage complex employee relations issues are essential.
• Experience with payroll management and HR information systems will be advantageous.
• CIPD level 7 or above
• Due to the location, you will need to be a driver with your own transport

Import Operations Clerk to a small, busy and personable team, this position is paying an annual salary of £30,000. Working hours are Monday - Friday 9am - 5pm.

Duties:

• Receiving Pre-Aerts from Overseas Partners
• Booking jobs to our internal System
• Complete handling of the file
• Arranging Deliveries
• Invoicing
• All other relevant administration tasks

Benefits:

• £30,000
• 20 days holiday + Bank Holidays
• Pension

Experience required:

• 2 years freight experience
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks
• PC literate with Microsoft Excel, Word and Outlook skills

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Housing Community Safety Officer required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents. Working 37 hours a week, Monday - Friday, the salary will be £34,434.

Candidates applying for this role will have exceptional communication skills, with empathy but the ability to be firm, and remain implicitly organised.

Duties:

• Work collaboratively with Tenancy Services Officers to deliver responsive and effective anti-social behaviour and community safety service to manage residents' expectations
• Manage anti-social behaviour caseload of issues
• Gather and review intelligence and evidence, including CCTV to identify anti-social behaviour and or criminal activity
• Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety and where necessary, escalate enforcement action
• Escalate cases
• Compose statements and prepare documentation that can be used in formal and legal action
• Provide to victims of anti-social behaviour including attendance at Court
• A range of additional tasks provided upon agency registration

Benefits:

• £34,434 annum
• Pension

Experience required:

• Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
• Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential
• Previous Administrative experience is beneficial
• A car driver with own transport is essential
• Good Microsoft IT skills, organised, and strong attention to detail
• Excellent communication skills, with empathy but the ability to be firm
• Ability to multi-task a busy workload
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Housing Community Safety Officer required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents. Working 37 hours a week, Monday - Friday, the salary will be £34,434.

Candidates applying for this role will have exceptional communication skills, with empathy but the ability to be firm, and remain implicitly organised.

Duties:

• Work collaboratively with Tenancy Services Officers to deliver responsive and effective anti-social behaviour and community safety service to manage residents' expectations
• Manage anti-social behaviour caseload of issues
• Gather and review intelligence and evidence, including CCTV to identify anti-social behaviour and or criminal activity
• Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety and where necessary, escalate enforcement action
• Escalate cases
• Compose statements and prepare documentation that can be used in formal and legal action
• Provide to victims of anti-social behaviour including attendance at Court
• A range of additional tasks provided upon agency registration

Benefits:

• £34,434 annum
• Pension

Experience required:

• Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
• Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential
• Previous Administrative experience is beneficial
• A car driver with own transport is essential
• Good Microsoft IT skills, organised, and strong attention to detail
• Excellent communication skills, with empathy but the ability to be firm
• Ability to multi-task a busy workload
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents. Working 37 hours a week, Monday - Friday, the salary will be £29,540.

Candidates applying for this role will have good Microsoft IT skills, an eye for detail when it comes to data, and a naturally inquisitive nature.

Duties:

• Receive and respond to enquiries from members of the public, referring to an appropriate officer
• Process incoming and outgoing post
• Provide administrative support to the team, ensuring tenancy records are updated
• Gather and review intelligence and evidence, including CCTV
• Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety
• Assist in preparation of documentation for legal action, taking witness statements
• Provide a support role to victims of anti-social behaviour
• A range of additional tasks provided upon agency registration

Benefits:

• £29,540 annum
• Pension

Experience required:

• Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
• Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential
• Previous Administrative experience is beneficial
• Good Microsoft IT skills, organised, and strong attention to detail
• Excellent communication skills, any type of previous customer interaction is helpful
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents. Working 37 hours a week, Monday - Friday, the salary will be £29,540.

Candidates applying for this role will have good Microsoft IT skills, an eye for detail when it comes to data, and a naturally inquisitive nature.

Duties:

• Receive and respond to enquiries from members of the public, referring to an appropriate officer
• Process incoming and outgoing post
• Provide administrative support to the team, ensuring tenancy records are updated
• Gather and review intelligence and evidence, including CCTV
• Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety
• Assist in preparation of documentation for legal action, taking witness statements
• Provide a support role to victims of anti-social behaviour
• A range of additional tasks provided upon agency registration

Benefits:

• £29,540 annum
• Pension

Experience required:

• Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights
• Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential
• Previous Administrative experience is beneficial
• Good Microsoft IT skills, organised, and strong attention to detail
• Excellent communication skills, any type of previous customer interaction is helpful
• Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.

We are delighted to be supporting our client with the recruitment of an experienced Claims Team Leader to join their growing team.

This is a fantastic opportunity for a confident claims professional who enjoys being hands-on while supporting and developing others.

You'll spend around 50% of your time handling claims directly, with the remainder focused on supporting the day-to-day running of the team, providing guidance, coaching and operational support.

You'll be responsible for:

• Handling customer claims accurately and efficiently.
• Supporting and mentoring members of the claims team.
• Acting as an escalation point for complex claims and customer queries.
• Ensuring claims meet agreed SLAs and regulatory requirements.
• Supporting quality, compliance and operational standards.
• Assisting the Claims Manager with the day-to-day running of the department.
• Handling customer complaints professionally.
• Maintaining accurate records and system updates.

We're looking for someone with:

• Previous experience in insurance claims or a customer-focused environment.
• Experience supporting, mentoring or coaching colleagues.
• Excellent communication and organisational skills.
• Strong attention to detail and decision-making ability.
• A customer-focused approach and positive attitude.
• An understanding of compliance and working within a regulated environment.

What's on Offer?

Our client offers a supportive, forward-thinking environment with excellent opportunities for development, alongside:

• Starting salary of 31k
• Career development and training
• Healthcare and wellbeing support
• Up to 28 days' holiday + bank holidays
• Birthday day off
• Company pension
• Perkbox and EAP
• On-site personal trainer
• Modern offices

If you're an experienced claims professional looking for your next step, we'd love to hear from you. Apply today or contact us for a confidential conversation.

Forklift Driver required for a small, busy and established team. Starting on £12.97 per hour, equating to £25,291.50 per annum, the company do offer salary increases for good workers, and a company performance related bonus. Working hours are Monday - Friday, 8am - 4.30pm, 37.5 hours a week. Overtime at weekends is payable at time and a half, and overtime Monday - Friday is time and a quarter.

This is a temp too perm position.

The forklift will need to be driven partly on a residential road, therefore a valid UK driving license is essential.

Duties:

• Operating a forklift, counterbalance and reach
• Picking products
• Packaging products
• Heavy lifting up to 25kg usually around 2-3 hours each week
• Working on a conveyer belt filling line
• Organising stock in correct boxes
• Quality checks
• All other Warehouse tasks as required

Benefits:

• £25,291.50 per annum
• Company performance related yearly bonus
• Overtime available
• 20 days annual leave plus bank holidays
• Pension
• Potential company performance related bonus
• Cycle to work scheme
• Staff discount

Experience required:

• UK driving license
• Forklift license
• Reliable, punctual
• Physically fit; able to lift heavy items
• Good work ethic
• Eagerness to learn
• Able to read English text

Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.